Inbound Numbers (1300, 1800, 13)
Nationwide presence. Smart call routing. Better customer experience.
Want your business to appear national, accessible, and professional — regardless of your physical location? With 1300, 1800, and 13 numbers, SpaceTel helps you deliver consistent, high-quality inbound call experiences backed by intelligent routing and reporting.
Whether you’re centralising calls from across Australia, running a support line, or managing marketing campaigns, our inbound number services give you full control over how calls are handled — and where they go.
Inbound Number Types
Key Features
Smart Call Routing
Route calls based on time of day, geographic location, caller type, or agent availability. Send after-hours calls to mobile or voicemail.
Disaster Recovery Options
Failover call routing to mobiles or alternate sites in the event of outages.
Live Reporting & Call Analytics
Gain visibility into call volumes, duration, missed calls, and campaign tracking.
IVR & Auto-Attendants
Professionally managed interactive menus to direct calls to the right team or department.
Scalable for Growth
Handle multiple concurrent calls, direct to call centers or branches as needed.
National Reach With Local Feel
Present a unified contact number across Australia, while routing calls based on local rules or business logic.
Why SpaceTel?
Appear National. Route Smart. Convert More.
Get your 1300, 1800, or 13 number set up and working the way your business needs — with SpaceTel.